Refund policy

JJ’s Boutique Return & Store Credit Policy

We hope you love your purchase! If something doesn’t work out, eligible items may be returned for store credit only within 14 days of delivery. We do not offer refunds to the original form of payment.

To be eligible for store credit, merchandise must be unworn, unwashed, unused, and in its original condition with all original tags attached.

All returned merchandise will be inspected before store credit is issued. Items showing signs of wear or use, including makeup, deodorant, stains, perfume or other odors, pet hair, washing, damage, or removed tags, will not be accepted. Returning an item does not guarantee store credit.

Final sale and clearance items are not eligible for return or store credit.

Customers are responsible for return shipping costs. Original shipping charges are not eligible for store credit. If you receive an incorrect or damaged item, please contact us as soon as possible so we can make it right.

To request a return, please contact us at shopjjsboutique@gmail.com before sending your item back. Returns sent without prior approval may not be accepted.

Once your approved return has been received and inspected, your JJ’s Boutique store credit will be issued.